Computer Science and literacy

🧩 Module Breakdown
1. Introduction to Computers & Digital Literacy (Week 1–2)
History and evolution of computers

Types of computers and devices

Operating systems overview (Windows, macOS, Linux)

File management and basic troubleshooting

Internet safety and digital citizenship

2. Productivity Tools & Office Applications (Week 3–4)
Microsoft Office Suite (Word, Excel, PowerPoint)

Google Workspace (Docs, Sheets, Slides)

Email etiquette and calendar management

Cloud storage and collaboration tools

3. Hardware & Software Fundamentals (Week 5–6)
Internal components: CPU, RAM, storage, motherboard

Peripherals: printers, monitors, input devices

Software types: system vs application software

Installing, updating, and uninstalling software

4. Networking & Internet Basics (Week 7–8)
What is a network? LAN, WAN, Wi-Fi

IP addresses, DNS, routers, and modems

Setting up a home or small office network

Troubleshooting connectivity issues

5. IT Support Essentials (Week 9–10)
Help desk workflows and ticketing systems

Diagnosing and resolving common issues

Remote support tools and techniques

Customer service and communication skills

6. Introduction to Programming & Logic (Week 11–12)
What is programming? Why learn it?

Basic concepts: variables, loops, conditionals

Hands-on with Scratch or Python

Problem-solving and algorithmic thinking

7. Cybersecurity & Data Protection (Week 13–14)
Common threats: malware, phishing, ransomware

Antivirus and firewall basics

Password hygiene and multi-factor authentication

Backups and disaster recovery

8. Career Pathways & Final Project (Week 15–16)
IT certifications overview (CompTIA, Microsoft, Cisco)

Resume building and interview prep

Final project: Set up a mock help desk or troubleshoot a simulated issue

Course review and feedback

🧠 Learning Outcomes
By the end of the course, students will:

Confidently use computers and productivity tools

Understand basic hardware, software, and networking concepts

Apply troubleshooting techniques used by IT support professionals

Write simple programs and understand computational logic

Practice safe computing and protect personal data

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